:root{--navy:#13294b;--navy2:#0c1c35;--green:#1f8a5b;--maroon:#8a1c2b;--gold:#c99a2e;--bg:#f3f5f9;--card:#fff;--line:#e2e6ee;--text:#1c2433;--muted:#6b7588;--hot:#d6342c;--warm:#e8912b;--cold:#3b82c4;--dnd:#4b4f58;--r:10px}
*{box-sizing:border-box}html,body{margin:0}body{font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;color:var(--text);background:var(--bg)}
a{color:var(--navy)}h1,h2,h3{margin:.2em 0 .5em;line-height:1.2}h1{font-size:22px}h2{font-size:18px}h3{font-size:15px}
.topbar{position:fixed;top:0;left:0;right:0;height:54px;background:var(--navy);color:#fff;display:flex;align-items:center;padding:0 14px;gap:12px;z-index:20}
.brand{display:flex;align-items:center;gap:8px;color:#fff;text-decoration:none;font-size:17px}.brand img{width:28px;height:28px}.brand b{color:var(--gold)}
.tb-right{margin-left:auto;display:flex;align-items:center;gap:8px}.who{font-size:13px;opacity:.85}.menubtn{display:none;background:none;border:0;color:#fff;font-size:22px;cursor:pointer}
.side{position:fixed;top:54px;bottom:0;left:0;width:220px;background:var(--navy2);padding:10px 0;overflow:auto;z-index:15}
.side a{display:flex;align-items:center;gap:10px;color:#cdd6e6;text-decoration:none;padding:10px 18px;font-size:14px}.side a:hover{background:#ffffff10;color:#fff}.side a.on{background:#ffffff1a;color:#fff;border-left:3px solid var(--gold);padding-left:15px}
.side-foot{color:#7d8aa3;font-size:11px;padding:16px 18px}
.ic{width:20px;text-align:center;flex:none;font-size:14px;opacity:.85}
.main{margin:54px 0 0 220px;padding:20px 22px 60px;max-width:1500px}.main.bare{margin:0;padding:0;max-width:none}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;margin-bottom:16px}
.card h2:first-child,.card h3:first-child{margin-top:0}
.row{display:flex;gap:16px;flex-wrap:wrap}.row>*{flex:1 1 260px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.kpis{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:12px;margin-bottom:16px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}.kpi .n{font-size:24px;font-weight:700;color:var(--navy)}.kpi .l{color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.03em}
.kpi.hot .n{color:var(--hot)}.kpi.warm .n{color:var(--warm)}.kpi.cold .n{color:var(--cold)}.kpi.dnd .n{color:var(--dnd)}
table.t{width:100%;border-collapse:collapse;background:#fff}table.t th,table.t td{padding:8px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
table.t th{background:#f7f8fb;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);white-space:nowrap}table.t tr:hover td{background:#fafbfd}
.tw{overflow:auto;border:1px solid var(--line);border-radius:var(--r)}.num{text-align:right!important;font-variant-numeric:tabular-nums}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:#fff;color:var(--text);border-radius:8px;padding:8px 14px;font:inherit;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{border-color:#b8c0cf}.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn.green{background:var(--green);border-color:var(--green);color:#fff}
.btn.red{background:var(--maroon);border-color:var(--maroon);color:#fff}.btn.gold{background:var(--gold);border-color:var(--gold);color:#fff}.btn.ghost{background:transparent;color:inherit;border-color:#ffffff40}
.btn.sm{padding:4px 10px;font-size:13px}.btn.lg{padding:12px 22px;font-size:16px}.btn.wide{width:100%;justify-content:center}.btn:disabled{opacity:.5;cursor:not-allowed}
.inline{display:inline}.fld{display:block;margin-bottom:12px}.fld>span{display:block;font-size:12px;color:var(--muted);margin-bottom:4px;font-weight:600}
input,select,textarea{font:inherit;border:1px solid #cfd5e1;border-radius:8px;padding:8px 10px;width:100%;background:#fff;color:var(--text)}textarea{min-height:80px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid #13294b33;border-color:var(--navy)}input[type=checkbox],input[type=radio]{width:auto}
.pwwrap{display:flex;gap:6px}.pwwrap input{flex:1}.pwtoggle{border:1px solid #cfd5e1;background:#f5f7fb;border-radius:8px;padding:0 12px;cursor:pointer;font:inherit;font-size:13px}
.filters{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;margin-bottom:14px}.filters .fld{margin:0;min-width:140px}
.flash{padding:10px 14px;border-radius:8px;margin-bottom:14px;background:#e7f6ee;border:1px solid #b5e2c8;color:#145c3b}.flash.err{background:#fdeceb;border-color:#f3c1be;color:#8a1c1c}.flash.warn{background:#fff6e5;border-color:#f3d79e;color:#7a5410}
.muted{color:var(--muted)}.small{font-size:12px}.center{text-align:center}.right{text-align:right}.mt{margin-top:14px}.mb0{margin-bottom:0}
.tb{display:inline-block;padding:2px 9px;border-radius:20px;font-size:12px;font-weight:700;background:#eef0f4;color:#555}
.tb-hot{background:#fde3e1;color:var(--hot)}.tb-warm{background:#fdeedb;color:#b4650f}.tb-cold{background:#e0ecf8;color:var(--cold)}.tb-dnd{background:#3d4250;color:#fff}
.sb{display:inline-block;padding:2px 9px;border-radius:20px;font-size:12px;font-weight:700}.sb-running{background:#dff3e8;color:var(--green)}.sb-paused{background:#fdf0d7;color:#9a6a0c}.sb-stopped{background:#eceef2;color:#6b7588}
.pill{display:inline-block;padding:1px 8px;border-radius:20px;font-size:11px;background:#eef1f7;color:#44506a;border:1px solid #dfe4ee}
.tree .pf{border:1px solid var(--line);border-radius:var(--r);background:#fff;margin-bottom:14px}.tree .pf>header{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.tree .cp{padding:10px 16px 10px 30px;border-bottom:1px dashed var(--line)}.tree .cp:last-child{border-bottom:0}.tree .sc{display:flex;gap:10px;align-items:center;padding:6px 0 6px 18px;flex-wrap:wrap}
.tree .dir{font-weight:700;font-size:12px;text-transform:uppercase;padding:2px 8px;border-radius:6px}.dir-inbound{background:#e4f0fb;color:#1d5c99}.dir-outbound{background:#efe6f7;color:#5b2d86}
.ctl{display:inline-flex;gap:4px}.ctl button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:3px 8px;font-size:12px;cursor:pointer}.ctl button.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.tabs{display:flex;gap:4px;border-bottom:2px solid var(--line);margin-bottom:16px;flex-wrap:wrap}.tabs a{padding:9px 14px;text-decoration:none;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-2px;font-weight:600}.tabs a.on{color:var(--navy);border-color:var(--gold)}
/* Login */
.login-page{background:linear-gradient(135deg,#13294b,#0c1c35 60%,#1f3b2e)}.login-box{max-width:380px;margin:8vh auto;background:#fff;border-radius:14px;padding:28px 26px;box-shadow:0 20px 60px #0005}.login-box.wide{max-width:520px}
.login-brand{text-align:center;margin-bottom:16px}.login-brand img{width:56px}.login-brand h1{margin:.3em 0 0}.login-brand b{color:var(--gold)}.login-brand p{color:var(--muted);margin:.2em 0 0}
/* Dialer */
.dialer{display:grid;grid-template-columns:330px 1fr 340px;gap:16px}.dialer .card{margin:0}
.statebar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:14px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:10px 14px}
.state{font-weight:700;padding:4px 12px;border-radius:20px;background:#eceef2}.state.ready{background:#dff3e8;color:var(--green)}.state.break{background:#fdf0d7;color:#9a6a0c}.state.on_call{background:#fde3e1;color:var(--hot)}.state.wrapup{background:#e0ecf8;color:var(--cold)}
.bigphone{font-size:26px;font-weight:800;letter-spacing:.04em;color:var(--navy)}.timer{font:700 30px ui-monospace,Menlo,Consolas,monospace;color:var(--navy)}.timer.wrap{color:var(--cold)}
.script{white-space:pre-wrap;background:#fbfaf4;border:1px solid #efe7cc;border-radius:8px;padding:12px;max-height:280px;overflow:auto}
.disps{display:grid;grid-template-columns:1fr 1fr;gap:6px;margin-bottom:10px}.disps label{display:flex;gap:6px;align-items:center;border:1px solid var(--line);border-radius:8px;padding:7px 8px;cursor:pointer;font-size:13px}
.disps label:has(input:checked){border-color:var(--navy);background:#eef2fa}.hist{max-height:380px;overflow:auto}.hist .h{border-bottom:1px solid var(--line);padding:8px 0;font-size:13px}
.empty{padding:40px 20px;text-align:center;color:var(--muted)}.countdown{font-size:15px;color:var(--maroon);font-weight:700}
.hidden{display:none!important}audio{width:100%;max-width:320px;height:36px}
.agentgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px}.agentcard{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:12px}
.agentcard .nm{font-weight:700}.score{font-size:28px;font-weight:800}.bar{height:8px;background:#eceef2;border-radius:4px;overflow:hidden}.bar i{display:block;height:100%;background:var(--green)}
@media (max-width:1100px){.dialer{grid-template-columns:1fr}.grid3{grid-template-columns:1fr}}
@media (max-width:860px){.side{transform:translateX(-100%);transition:.2s}.side.open{transform:none}.main{margin-left:0;padding:16px 12px 60px}.menubtn{display:block}.who{display:none}.grid2{grid-template-columns:1fr}}
@media print{.topbar,.side,.filters,.btn{display:none!important}.main{margin:0}}
.fld>.pwwrap{display:flex;font-size:inherit;color:inherit;font-weight:normal;margin:0}
body.login-page{min-height:100vh}